Our relationships with leading software manufacturers allow small and medium-sized businesses the opportunity to enjoy a caliber of network phone packages that match the sophistication of computer telephony. Take a look at the advantages:
Microsoft NT/Windows 2000 Based
This familiar, easy to use platform makes phone system administration quick and easy. Add users and change system preferences on your own.
Non-Proprietary
These "open-systems" allow users to experience advancements in technology over time. Add "off the shelf" applications and functionality as your needs grow without ever having to upgrade or replace your whole system.
Scalable
Our fully scalable systems are designed to both match your current budget and expand with your company's evolving needs.
There's no shortage of features. Take advantage of full voice-mail, auto-attendant, call forwarding and desktop call control. Some of the features that could work for you:
Full Featured PBX +
Our systems include the switching capability found in legacy PBX or key phone systems (e.g. call forwarding, conference calling), plus so much more.
Automated Attendant
Our auto-attendant feature can be used primary or secondary to a live operator. Activate different greetings and options based on time of day, day of the week or which phone line received the call. Dial by name, or consult a directory service on the system.
Voicemail Capabilities
User-friendly features include:
Boomerang - Call whoever left a message by pressing one key, then return to voicemail after completing the call.
Message Notification - Have notifications sent to your extension, pager or an external phone number.
Private Messaging - Leave a private message for an expected caller who is difficult to contact.
Urgent or Future Delivery
Call from Voice Mail - Mobile workers and telecommuter’s calls are billed at corporate rates when away from the office.
Reminder Calls
Email Integration - Have your voicemail delivered straight to your email box as a standard .wav attachment.
Desktop PC Call Control - Accept, transfer, conference and manage voicemail from your PC desktop with a Graphical User Interface (GUI). See who is calling, what number they are calling in on, and handle the call with the click of a mouse.
Automatic Call Distribution (ACD) - Our systems include Workgroups and a Call Queuing capability for informal call center applications. When no one is available in a workgroup, calls are placed into queue and distributed on a first available member or round-robin basis.
Web Based Call Management
Access user options from any browser. Change forwarding, notification and other options via the web. Great for mobile employees.