Bit by Bit - Technology Solutions

The 3BDocument Router platforms allows for a seamless rules based document routing solution. Take documents from a source (RightFax, Folder, Email etc., send it to a designation, fileshare, SharePoint, Web Service) all through a simple Administration Console.

Part of the 2007 Microsoft Office system, Microsoft Office SharePoint Server is a new server program that can be used to facilitate collaboration, provide content management features, implement business processes, and supply access to information that is essential to organizational goals and processes. Quickly create SharePoint sites that support specific content publishing, content management, records management, or business intelligence needs. Conduct effective searches for people, documents and data, and participate in forms-driven business processes. Access and analyze large amounts of business data. SharePoint provides a single, integrated location where business team members can leverage a range of business insight. Take a look at the capabilities:

Collaboration
Allow teams to work together effectively, collaborate on and publish documents, maintain task lists, implement workflows, and share information through the use of wikis and blogs.

Portals
Create a personal MySite portal to share information with others and personalize the user experience and content of an enterprise Web site based on the user’s profile.

Enterprise Search
Quickly and easily find people, expertise, and content in business applications.

Business Process and Forms
Create workflows and electronic forms to automate and streamline your business processes.

Business Intelligence
Allow information workers to easily access critical business information, analyze and view data, and publish reports to make more informed decisions.

Captaris Alchemy creates a “digital filing cabinet” where you can securely store all document types and retrieve it within seconds, even years later. It’s the trusted document management software solution for thousands of small and mid-size businesses, providing document scanning, imaging and archiving, as well as fax archiving and electronic records management capabilities.

Take a look at how easy it is to capture documents into the Alchemy archive:

• Scan paper in from just about any document scanner
• Drag-and-drop files from Windows Explorer
• Check documents in from within Microsoft Word, Excel and PowerPoint
• Add the entire contents of a network folder Capture, index and manage scanned paper documents, faxes, emails, PDFs, computer reports and anything else in its final form. Once part of the archive, anyone in your organization can find a file in seconds without leaving their PC - no more lost documents!

Regardless of the document type, Alchemy provides a centralized digital archive and a familiar folder-based user experience. Use Alchemy to consolidate documents from multiple systems and then deliver them to anyone who needs them via multiple delivery channels, including Web, CD, or DVD.

Imaging, capture, indexing, archival and retrieval, document management, records management, integration and distribution functions are available when and where you need it. And the document management software runs either on a server or as a stand-alone desktop configuration, and can be accessed over the Web for remote users or self-service scenarios.

This is a one-stop solution to solving regulatory compliance issues, improving productivity and operating efficiency, providing a disaster recovery plan for documents and as advanced preparation for an electronic discovery request.

Offsite Backup is the way to protect your business against the ever-present threat of compromised data storage. When you consider the amount of critical-to-business data saved to temperamental hard-drives and in potentially outdated IT environments, the importance of an airtight data protection and recovery plan becomes clear. You really do have everything to lose.

Our facilities are secure, fully-managed and constantly updated nerve centers, armed with backup generators, climate control and constructs impervious to a whole host of natural and man-made disasters like flood, fire, power surge and theft.

We assess your business environment to determine where critical data is generated and stored, and allocate storage requirements per-workstation. We can even account for your estimated growth, offering overage storage. Knowing your directories and files are backed up and easily recovered from any setback, you can rest easy – nothing will be lost.

Ask us about our Left Hand SAN Remote Copy solutions.

Information technology is essential to the continuation of critical business functions. So it stands to reason that protecting your organization's data and IT infrastructure in the event of a natural or man-made disaster is a top business priority.

Today’s threats run from flood, fire and earthquake to theft, sabotage and virus. The single commonality is that they can all result in substantial communication and utility failures. With innumerable variables in play, selecting a disaster recovery strategy poses a challenge. Thorough evaluation is a crucial first step toward cost-effective solutions for a threat with endless faces.

As your disaster recovery provider, we start with a deep assessment of how your network functions, allowing for the complete and exact identification of security holes. This determines which processes, policies and procedures are best designed to correct the vulnerabilities unique to your business. Our team can implement recovery or continuation strategies that work with your existing technology infrastructure, and account for future growth. In addition to preparing for system recovery, we can also walk you through precautionary measures meant to prevent smaller-scale disaster scenarios. Options include:

• Offsite data back-up and storage
• Disk protection technology
• Surge protectors
• Fire preventatives (alarms, fire extinguishers)
• Anti-virus software and other security measures

It’s a mobile world. So the ability to conduct business anywhere, at any time, is paramount to keeping one step ahead of the pace.

BlackBerry® Smartphone keeps you in touch with everything that matters while you’re on-the-go. Access email, the Internet, your organizer, applications, maps and more! Multi-media player and/or camera options add a matchless versatility. So no matter what you do or where you are, you’ll have everything you need in a single handheld device.

The BlackBerry® Solution supports leading enterprise email platforms and can be customized to meet the needs of one person or an entire enterprise, to any scale and in any industry. Large enterprises can connect its mobile users with internal applications, and small businesses can access all of its email addresses from one Smartphone. In between, the options are endless – BlackBerry® software can make it happen.

Bit by bit can assist with:

• Device procurement
• Wireless Service through T-Mobile
• Blackberry Software
• Installation Services
• Support / Maintenance
• 3rd party software to enhance any BlackBerry® features
• Hosted Blackberry Service

Our relationships with leading software manufacturers allow small and medium-sized businesses the opportunity to enjoy a caliber of network phone packages that match the sophistication of computer telephony. Take a look at the advantages:

Microsoft NT/Windows 2000 Based
This familiar, easy to use platform makes phone system administration quick and easy. Add users and change system preferences on your own.

Non-Proprietary
These "open-systems" allow users to experience advancements in technology over time. Add "off the shelf" applications and functionality as your needs grow without ever having to upgrade or replace your whole system.

Scalable
Our fully scalable systems are designed to both match your current budget and expand with your company's evolving needs.

There's no shortage of features. Take advantage of full voice-mail, auto-attendant, call forwarding and desktop call control. Some of the features that could work for you:

• Full Featured PBX +
  Our systems include the switching capability found in legacy PBX or key phone systems (e.g. call forwarding, conference calling), plus so much more.
• Automated Attendant
  Our auto-attendant feature can be used primary or secondary to a live operator. Activate different greetings and options based on time of day, day of the week or which phone line received the call. Dial by name, or consult a directory service on the system.
• Voicemail Capabilities
  User-friendly features include:
  • Boomerang - Call whoever left a message by pressing one key, then return to voicemail after completing the call.
  • Message Notification - Have notifications sent to your extension, pager or an external phone number.
  • Private Messaging - Leave a private message for an expected caller who is difficult to contact.
  • Urgent or Future Delivery
  • Call from Voice Mail - Mobile workers and telecommuter’s calls are billed at corporate rates when away from the office.
  • Reminder Calls
  • Email Integration - Have your voicemail delivered straight to your email box as a standard .wav attachment.
  • Desktop PC Call Control - Accept, transfer, conference and manage voicemail from your PC desktop with a Graphical User Interface (GUI). See who is calling, what number they are calling in on, and handle the call with the click of a mouse.
  • Automatic Call Distribution (ACD) - Our systems include Workgroups and a Call Queuing capability for informal call center applications. When no one is available in a workgroup, calls are placed into queue and distributed on a first available member or round-robin basis.
• Web Based Call Management
  Access user options from any browser. Change forwarding, notification and other options via the web. Great for mobile employees.