Access to this site is restricted to Bit by Bit Partners and Customers with a maintenance contract. If you belong to one of these classifications and do not know your contract number, contact Bit by Bit Technical Support (212.616.3080). For more information on maintenance and Technical Support programs please contact your sales representative or the Sales Department at 212.691.8081.

Please take a moment to fill out this submission form. Please be as complete and detailed as possible. You will be contacted within 24 hours with an incident number for use in referencing this inquiry.

Please Note: If you have a critical issue or would otherwise prefer to speak directly to us, contact us via phone at 212.616.3080, or via e-mail at support@bitxbit.com. Thank You.

Please send any appropriate log files, INI or Registry settings, etc. that pertain to the problem. The more information we have initially, the better we can help you. You can send them via e-mail (support@bitxbit.com). Please mention that the files accompany an Online Inquiry submission. Thank you!