Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% of all customer interactions with businesses will occur via machine learning programs.

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider.

Managing your company’s Twitter account can be tricky. You might have a lot of brilliant things to say in under 140 characters, but they’re useless if nobody reads them. So what can you do to get more people viewing and retweeting your posts? Here are a few tricks you can use to get more retweets.

Microsoft Word has become the go-to word processor for businesses big and small. It is used by every department and almost every type of personnel, but its constant updates and huge number of features mean there are lots of functions unknown to most users.

Millions of passwords are hacked every day. If you don't want yours to be among them, take note of these tips from PCWorld and go change them. Select a unique sequence of letters, words, or characters, something no one else will guess, and keep your data safe.

Security experts are constantly discovering new potential threats, and quite recently, they’ve found a new type of Spectre-style attack more dangerous than the original. Here’s a quick rundown of the new Spectre variant.

Spectre 101
For those who don’t know, Spectre is a vulnerability in modern computer chips like Intel and AMD that allows hackers to steal confidential information stored in an application’s memory, including passwords, instant messages, and emails.

Servers are the heart of most modern SMBs.  And with the strain that most businesses put on their servers, one of the most important maintenance variables is temperature management. Understanding why keeping your servers cool is vitally important and could save you from an expensive crash, troubling data loss, or reduced hardware reliability.

According to Statcounter’s June 2018 web browser usage report, Google Chrome accounts for nearly 60 percent of worldwide market share. Yet despite this whopping account, only a few business users employ any of the productivity-boosting extensions offered in Chrome’s web store.

The internet is indispensable for improving business productivity, but it’s also an outlet for procrastination. With unfettered access to the internet, it’s easy to stray away from your important work responsibilities. Fortunately, web monitoring can ensure your employees don’t overuse non-work-related sites.

It’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but there are security issues to consider.

Identify your company’s sensitive data…
Most files housed within your servers contain sensitive commercial and personal data that must be properly identified and protected.